All tricky conversations require respect for the others involved. Even if we do not have respect for their ideas or behavior, we bring respect for their humanity.

“It was much later that I realized Dad's secret. He gained respect by giving it. He talked and listened to the fourth-grade kids in Spring Valley who shined shoes the same way he talked and listened to a bishop or a college president. He was seriously interested in who you were and what you had to say.”

—Sara Lawrence-Lightfoot, Respect

Negotiation expert (and my husband), Hal Movius, reminds us that in negotiations we treat others…Read on.

YES! We dream of a beach house. NO! We can’t afford to buy a beach house. YES! We can rent a beach house for a week! Years ago my husband kindly paraphrased the lessons from a book I can’t even remember the name of on how to say NO. He said, no need to read the book, here is the gist: Yes. No. Yes. Little did he know that he had supplied me with perhaps the most useful and versatile communication skill ever. I use Yes/No/Yes to: say ‘no;’ to set boundaries; to avoid Rabbit Holes in tricky conversations, in contentious interviews, with derailing questions at public events; it is the best way to disagree without offending others; it anchors us in what we need while keeping the door open to further conversation and collaboration, and it combines self-respect and respect for others. How does it work? Read on…

“Be regular and orderly in your life, so that you may be violent and original in your work.” — Gustave Flaubert. I love this quote from Flaubert. It makes me think of the small, repetitive movements of a farmer moving along a row of earth, planting seed after seed after seed, orderly and regular. The farmer knows that this calm and mundane routine will coax wild roots to descend and twisting tendrils to wind their way skyward.

All of the work we do together—in blog posts, trainings, coaching sessions, key notes—has the same message: prepare, become fluent, then play.

In the workplace, this means…Read on.

I am totally obsessed with the improvised swing dance competitions. The contestants are paired randomly, a song begins, and they have a minute or two to create a dance. Before the music begins, they physically connect. There is a sense of danger and play. Upon hearing the music, one of them tosses out a stylistic gesture that becomes a theme and both lead and follow using the very strict form of swing dance. They know exactly what to expect and have no idea what will happen. They have sway.

In the same way that we must be rooted in order to find sway in our bodies, we must have a structure in order to find sway in the content of our talks, agendas, and even tricky conversations.

In the post, Memorizing vs. Knowing a Talk, we looked at finding the balance between the rigid monotony that can come from memorizing and the inconsistency that can come from “winging it.” The balance is found, once more, in form and freedom. Preparation matters. Form matters. Only then, can we let go and play with abandon. Ask a professional improvisor how many years of study and hours of rehearsal have they clocked in order to become fluent enough in the form to find their sway. The form I like for most presentations and speeches is…Read on.