We’ve all heard the great improv practice, “Yes, and…” and maybe even played a few improv games in high school theater class. As an actor it’s common to warm up with a round of “Yes, and...” Yet, it is one of those exercises I felt should remain on stage; off-stage, it seemed to be merely a way of hijacking a conversation. A few years ago the true depth of the practice became clear as I began to see skillful communicators using it to move conversations and processes out of stuck places and to invite in creativity. It is generous and generative. Why YES?…Read on.

Last week I wrote about high and low intentions for those in public service. For those of us who are not in public service, our intentions may not be so aspirational, but the rule of thumb still guides us: intentions that are FOR others are high intentions; those intentions that boomerang the attention back onto ourselves are low intentions. Imagine we are interviewing for a job. Or hoping to make a sale. It might be tempting to choose a LOW intention: To get the job; To make the sale; To make them like me; To impress…Read on.